Terms of Service

Our comprehensive terms governing the use of Your Company Name services

Last Updated: [Date]

Important Notice
These terms constitute a legally binding agreement between you (Customer) and Your Company Name (Company). Please review them carefully.

Service Agreement

These Terms of Service ("Agreement") govern the services provided by Your Company Name ("Company", "we", "us") to you ("Customer"). By using our services, you agree to these terms.

  • Resources are allocated according to the specifications of the purchased plan
  • Automated server deployment and configuration tools are included
  • Customers have access to a server control panel for management
  • FTP and file management tools are provided with all services
  • Server startup scripts and modding tools are included
  • Services are subject to the terms of respective game publishers

Account Terms

  • Account holder must be 13+ years old with parental consent
  • Only one primary account is allowed per customer
  • Account sharing is strictly prohibited
  • Account holders are fully responsible for all activity under their account
  • Accurate and up-to-date contact information must be maintained
  • Account credentials must be kept secure and confidential

Subscription & Billing

  • Subscriptions are auto-renewed by default unless canceled 48 hours before renewal
  • Billing cycles occur monthly or annually as selected
  • Price adjustments require 30 days' advance notice
  • Payment must be made on time to maintain active service
  • Failed payments may lead to service suspension

Refunds & Cancellations

  • 48-hour money-back guarantee for new service purchases
  • Prorated refunds are not provided for service cancellations
  • Add-ons purchases are non-refundable
  • Refunds are issued only to the original payment method
  • Refund requests must include service ID and reason

Liability & Limitations

  • Company's total liability shall not exceed the amount paid for services in the past 3 months
  • Company is not liable for third-party actions or service interruptions
  • No warranty is provided beyond those explicitly stated in this agreement
  • Customer assumes responsibility for content hosted on services
  • Customer indemnifies company against third-party claims

Need Assistance?

General Support: support@example.com